如何填寫建言?(How to leave a message ?)查詢案件(Check the status of your query)滿意度投票(Satisfaction survey)
觀看投票統計(View survey data)

填寫建言(Leave a message)

當您進入建言首頁可點選建言圖示進入填寫建言，其主要步驟如下:
On the home page of the communication platform, click the “Leave a message” icon to leave your message. Follow the steps listed below:

@點選建言圖示(Click the “leave a message” icon.)

@選擇要建言的單位(Select the responsible unit.)

@填寫建言並儲存(Compose a message and click submit.)

選擇建言單位(select the responsible unit)

填寫建言(leave a message and submit it)

查詢案件(Check query status)

當您進入意見溝通平台首頁可點選查詢案件圖示進入查詢：
On the communication platform home page, click the “Check query status” icon to review the status of your query.

輸入案號及EMail查詢案件處理狀態或回覆內容
Please enter your e-mail and case number to check the status of your query.

滿意度投票(Satisfaction survey)

當案件處理完成後，您就可以進行案件處理的滿意度投票，首先您必須使用案號及EMail查詢出您的案件並點選進入投票按鈕進行投票
After your case has been processed, you can provide feedback on the way in which your case was handled by taking the satisfaction survey.
First, check your case status by entering your case number and e-mail.
Next, click the “Vote” button to enter the satisfaction survey interface.

觀看投票統計(View survey data)

觀看投票統計有兩種方式，當您完成投票後即可看到投票結果亦或由建言系統首頁直接點選投票統計
There are two ways to check survey-related data:
1. When you finish the satisfaction survey, you’ll automatically enter the statistical data page.
2. On the communication platform home page, click the “Check statistical data” icon to check statistical data.